01 Introduction

At Mivo Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website or make purchases from us.

Scope and purpose of this document: This Privacy Policy outlines the types of information we collect, why we collect it, how we use it, and the choices you have regarding your personal data.

02 Information We Collect

We may collect the following categories of personal information:

1. Name and contact details
2. Email address, shipping address & phone number
3. Payment information (processed securely through trusted gateways)
4. Device information & browsing activity
5. Interactions with our website and customer support

03 Legal Basis for Processing

We process your personal information based on:

1. Contractual necessity — to process and deliver your orders
2. Legal obligations — such as billing & tax requirements
3. Legitimate business interests — enhancing website performance
4. Your consent — for marketing communications or optional cookies

04 Sharing Your Information

Your personal data is never sold. It may be shared only with trusted third-party partners such as:

1. Payment gateways (for order payments)
2. Delivery partners (to ship your orders)
3. Analytics tools (to improve user experience)

05 How We Protect Your Data

We implement strong security measures including:

1. Encrypted transactions
2. Secure servers & firewalls
3. Restricted access to authorized personnel only
4. Continuous monitoring of suspicious activity

06 Your Rights

You have the right to:

1. Request access to your personal data
2. Request corrections or updates
3. Request deletion of your data
4. Withdraw consent for marketing communications

07 Changes to This Policy

Mivo Jewels may update this Privacy Policy from time to time. We recommend reviewing this page periodically for any changes.

If you have questions or concerns about our privacy practices, feel free to contact us anytime through our support page or email.

09 Reach Us Directly

Our support team is happy to help with any question about your order.